FAQ

A sewer camera inspection, conducted using our Milwaukee Sewer Camera, provides a real-time visual assessment of your plumbing’s inner workings. This technology allows us to accurately identify and diagnose any lurking issues, ensuring that we can provide targeted and effective solutions. Plus, the added benefit of a video recording means you're kept in the loop every step of the way.

Regularly monitoring your home can help detect early signs of plumbing issues. Be on the lookout for damp spots, unusual water bills, unexplained puddles, decreased water pressure, or odd sounds from your fixtures. Early detection can prevent minor issues from escalating, ensuring a long-lasting and efficient plumbing system.

Yes, we understand that some plumbing issues can't wait. Whether it's a burst pipe, a significant leak, or any other urgent concern, our team is always ready to provide prompt and efficient emergency services to address and resolve the issue.

A registered pest control company conducts a wood-destroying insect inspection report (WDIR). It is written after a thorough inspection of a home and states the absence or presence of wood-destroying insects, such as termites.

The WDIR inspection is performed visually. River City Termite & Pest Control will send a trained and licensed professional termite control technician to the home to check all the areas easily accessible to them, particularly major structural points within the building. WE pay special attention to areas that are vulnerable to attack from these insects. The contractor will look for past or present evidence of activity. This activity may be in the structure itself or wood debris left by the insects.

Any permanently attached wooden structures, such as decks or porches, are included in the search, but detached structures are not. Also note, areas regarded as inaccessible that would require any dismantling of the house wouldn’t be inspected, such as the inside of walls or beneath carpets or floor coverings. If these areas are to be inspected, the customer will need to provide access. For example, if you want the floors inspected, you’ll need to lift the carpeting.

The WDIR must include information on either the presence or absence of wood-destroying insects, including finding these insects (dead or alive) or evidence that they have been at work in the structure of the home. Although termites are the most common insects found, the report also includes powder post beetles, old house borers, carpenter ants, and carpenter bees.

Please note: A WDIR will never act as a warranty that the insects aren’t present. However, it is a good preventative measure.

Although not a requirement in some cases, a WDIR should be carefully considered by the realtor, as well as the seller and buyer, of any property to ensure the home does not have wood-destroying insects.

Yes! Your family’s safety and health are very important to us. We only use products and treatment methods that are safe for your family and pets.

We do! If you have an emergency pest problem, contact us right away.

They are! Customer service is our top priority, and your satisfaction is always our goal. If you are not satisfied with our service or if your pest problem returns, we’ll return to re-treat and make sure the problem is fully taken care of.